Open Source Solutions & Support

Get Smart Multi-Architecture Support

Linux is by far the most popular and preferred operating system in the open-source world. We, at Goognu, support Linux on multiple architectures such as IBM power servers and Arm microchips. This enables you to choose the right hardware for the right workload.

With a single standardized experience using the Linux operating system, you can easily do this.

Our dynamic multi-architecture strategy and open source software allow you to outline and set up infrastructure as per your business requirements. As in nature, nothing stands still in the world of information technology. This is why Goognu should be your preferred partner when it comes to open source support so that you continue to evolve at the same pace as technology.

Tracking and Maintenance Plans

Our tracking and maintenance plans are available for servers running Linux Kernel Architecture. These plans track and maintain your servers to ensure optimal performance and security. These are the ways that we track and maintain servers running Linux.

• Software Updates:- The risk of patch breaking is minimized with our streamlined and state-of-the-art update process that keeps your servers to date.

• Detecting Intrusion:- No unauthorized access or change can get through with our constant internal and external sweeps of your servers. So, you can focus on running and scaling your business with the knowledge that your customers’ data is secure.

• Hardware Support:- Our engineers are trained and certified in features of the Linux operating system can provide support at your data center provider or on-site at your business location.

Migration, Monitoring, and Security

Our experienced engineers will help migrate, monitor, and secure your Linux operating system to ensure optimal performance.          

Taking It to the Next Level

In a highly competitive business environment, the last thing you need is downtime. With these steps, we make sure your business experiences zero downtime.

• Base System:- We monitor the base system by performing deep metric monitoring for popular databases. Also, we make sure there is enough RAM on your servers, install the latest updates, watch log files to detect problems, and manage hardware temperatures, voltages, and more.

• Network:- We ensure that your firewalls are working, and there are no open ports that the network cables, ports, and switches are correctly connected and that your server is not listed on any mail blacklists.

• Web Applications:- We make sure that your SSL certifications are not fraudulent and continuously scan sites for malware.

Dedicated Account Management

Our dedicated account managers aim at resolving potential problems even before they occur, minimize downtime, and allow you to focus on your business. Our account management teams provide:

• Industry Expertise:- Our account managers are experts in Linux distribution software and along with industry trends, provide advice on best practices.

• Early Beta Access:- The account manager will not only help identify future product direction but will help you test and validate it.

• Life-Cycle Planning:- Our account managers will improve the deployment and patching plans for your business to take advantage of the latest enhancements and developments.

Risk Assessment

Our account manager will constantly assess and improve the security, stability, and performance of your servers.

As the IT infrastructure of your business becomes more complex, it is critical to maintaining high levels of support for it. Goognu can provide round-the-clock technical support in an interdependent dynamic infrastructure, and some instances predict problems and provide solutions before they occur.

We, at Goognu, specialize in open source projects, including support to Linux open-source support. Open source technology is becoming the preferred solution for many business enterprise requirements. With its community-based approach, open-source technology is set to take your business to the next level.

Linux Distributions Supported

Suse and Red Hat are some of the most popular Linux distributions as they are cost-effective, adaptable, and quick. We provide round-the-clock support for many popular products across the Suse and Red Hat portfolios.

SuseLinux products supported by Goognu include:

• SUSE Linux Enterprise Server (SLES)

• SUSE Enterprise Storage

• SUSE Manager

• SUSE OpenStack Cloud

• SUSE Linux Enterprise Server for SAP Applications

• Live Patching

• SUSE CaaS Platform

Red Hat Linux Distributions supported by Goognu include:

• Red Hat Enterprise Linux (RHEL)

• Red Hat Ceph Storage & Red Hat Gluster Storage

• Red Hat Enterprise Virtualization (RHEV)

• Red Hat OpenStack

• Red Hat Ansible

• Red Hat JBoss

• Red Hat OpenShift

• RHEL for SAP Solution

Each new leap of technology brings with it a set of challenges. Goognu’s mission is to provide simple, quick, and round-the-clock support for all your open source products. With our world-class account managers, you can deploy open source software with confidence. Our dedicated account managers ensure that they enable multi-architecture support to Linux distributions such as Suse and Red Hat. Also that they ensure that they track and monitor the system to ensure optimal security and performance.

Why Choose Goognu?

• 24x7x365 support

• Support across major Linux distributions

• 100% Service Level Agreements

• Access to industry experts

• Customizable packages

• On-site and remote support